Pestana Promenade - Funchal (Madeira)

Rua Simplicio Dos Passos Gouveia, 31, Funchal (Madeira), Portugal, 9000-001show map
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Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  50 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Portugal

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Overview

Situated about 30 minutes` walk from Frederico de Freitas Museum, Pestana Promenade Ocean Resort is a 6-story hotel in a busy area of Funchal offering modern rooms with sophisticated décor. Opened in 2009, the informal hotel attracts visitors with its urban architecture.

Pestana Promenade Ocean Resort Hotel is located next to the spectacular golden beach. The distance between Funchal city center and the property is 3 km.

The hotel allows quick access to an exotic garden and a botanical garden.

Pestana Promenade Ocean Resort Hotel lies within 25 minutes’ drive to Madeira airport.

Rooms

Pestana Promenade Ocean Resort Hotel includes 110 guestrooms with free Wi-Fi, a mini bar, LCD flat-screen TV, TV and a sofa. The property offers views of Andes Mountains and the Atlantic Ocean from the rooms. Bathrooms come with a hairdryer, a Jacuzzi and a bidet.

Eat & Drink

The The Deck restaurant serves an array of international dishes. Pool Snack bar offers various types of coffee, cocktails and refreshments. Guests can dine at PVP-Pao Vinho e Petiscos and Med Restaurant 5 minutes walking distance from the hotel.

Services

Cars are available for rent on site.

Relax

The property offers steam baths, facials and massage for guests to relax. There are a gym and a fitness center provided at Pestana Promenade Ocean Resort Hotel.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible at a location nearby at EUR 5 per day.

Year renovated:   2009.  Number of floors:   6.  Number of rooms:   112.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

EUR 5 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Saltwater pool

Spa and relaxation

Jacuzzi

Massage

Turkish bath

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkeling
  • Boating
  • Hiking
  • Golf course
  • Billiard tables
  • Fishing

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call

Dining

  • Breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Catering service
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Saltwater pool
  • Indoor heated swimming pool
  • Casino
  • Entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Partial View

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Balcony
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Telephone
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
VidaMar Congress CentreVidaMar Congress Centre2300 ft
Gomes' PoolsGomes' Pools3300 ft
Centro Comercial Forum MadeiraCentro Comercial Forum Madeira2000 ft
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Papa Manuel do LidoPapa Manuel do Lido400 ftPromenade do Lido
Med RestaurantMed Restaurant500 ftRua Simplicio Passos Gouveia, 21
PVP-Pao Vinho e PetiscosPVP-Pao Vinho e Petiscos500 ftRua Simplicio Passos de Gouveia, 24-28
Restaurant BreezesRestaurant Breezes500 ftRua Simplicio dos Passos Gouveia, n.0 31
Deep Blue RestaurantDeep Blue Restaurant500 ftRua Simplicio dos Passos Gouveia, n.0 31
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Madeira Congress CenterMadeira Congress Center1.2 mi
CIFEC - Madeira Congress CenterCIFEC - Madeira Congress Center1.7 mi
Workers MarketWorkers Market2.3 mi
Museum of Natural History Funchal Museum of Natural History Funchal 1.6 mi
Frederico de Freitas MuseumFrederico de Freitas Museum1.7 mi
Madeira Story CentreMadeira Story Centre2.1 mi
Quinta das Cruzes MuseumQuinta das Cruzes Museum1.6 mi
Sacred Art MuseumSacred Art Museum1.8 mi
Escola Profissional de Hotelaria e Turismo da MadeiraEscola Profissional de Hotelaria e Turismo da Madeira4000 ft
Madeira Botanical GardenMadeira Botanical Garden3.0 miCaminho do Meio Bom Sucesso
Monte Palace Tropical GardenMonte Palace Tropical Garden3.2 miCaminho do Monte 171
Igreja de Nossa Senhora do MonteIgreja de Nossa Senhora do Monte3.3 miRampa da Sacristia 1
Palheiro Gardens Palheiro Gardens 4.3 miCaminho Quinta do Palheiro 32
Madeira Theme ParkMadeira Theme Park11.6 miEstrada Regional 101-Fonte da Pedra
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Getting around
Airports
Madeira (FNC)10.4 mi
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Reviews
9.0
SuperbBased on  50  reviews

Rating by category:

8.9
Location
8.2
Service
9.0
Rooms
10.0
Dining
  • 7.4
    Very good

    The reception staff and in particular Anna - she is a great asset to your company and nothing was too much trouble. Our cleaner on the ground floor room 1018 and the staff in the restaurant at breakfast time are also worth noting.

    The lifts were inconsistent and often not working - I did not like the poor signposting and inaccessibility to the stairwells - at one point the lift came to stop between floors whilst we were inside and after this we did not use them preferring to walk around the complex to get to reception.We also did not particularly like the hassling from the Pestana sales staff every evening. Courtesy bus into town would be appreciated for the price paid.

  • 8.8
    Superb

    Sitting on the balcony looking from our room across a moonlit ocean. There is no beach area but the pools also overlook the ocean. There are plenty of sun-beds, the area was not over-crowded and the facilities available are superb. The breakfast was better than expected and the staff were all helpful and demonstrably thoughtful. Good English spoken throughout and the hotel was spotlessly clean.

    I can't fault the hotel, but it isn't cheap. I think you are getting what you pay for.

  • 9.6
    Exclusive

    I love the spacious modern bright design, especially the lighting. The staff are really helpful and nice. Pools and gardens are lovely.

    Food was rather expensive and nothing special. Really need at least one more coffee machine at breakfast. Would be good to have kettle and tea coffee in rooms. Also courtesy bus to town - with so many Pestana hotels surely this would be possilbe!

  • 9.6
    Exclusive

    The room are very comfortable and the breakfast is delicious.

  • 7.0
    Very good

    breakfast very good and general ambience around the hotel relaxing. Liked the free wifi, very useful.

    Only 2 lifts, had to queue long times if you couldn't do stairs and the hotel was not very full.

  • 6.6
    Good

    the swimming pool the helpful and guest-friendly staff breakfast

    the room which was offered the first time

  • 10.0
    Exclusive

    Quite possibly the most relaxing hotel we have stayed in. Superb facilities and friendly staff.

    Nothing to do with the hotel but the hotel next door was undergoing a fast track refurbishment so there was some general construction noise.

  • 9.6
    Exclusive

    Good value for money, excellent location and swimming pool area.

    Breakfast should be improved.

  • 8.8
    Superb

    Big, comfortable and nicely designed rooms, great pool, nice staff

    Poor breakfast (limited choice of food), quite far from city centre

  • 5.8
    Guest rating

    The morning we left

    It lacked atmosphere, the bar was empty after 9.30. The room was the worst room i have ever stayed in my life, and i am approaching retirement. The staff werre unhelpful, the problem is that we had stayed at another hotel down the road, and that was so good, we were really dispointed with the Promenade and would not go back

  • 9.6
    Exclusive

    The hotel was absolutely stunning - rooms, facilities, the food - all top quality. Our rooms were very spacious and the bed was the largest I have ever seen in continental Europe and I travel every month, so we were thoroughly impressed! The staff were very gracious and helpful whether it was at main Reception, Travel Information, the Spa, or in the restaurant. Consistently delivered a very high level of service. Our room had spectacular views of the Atlantic ocean - bright, airy, comfortable - and the decor was modern and welcoming. We can't wait to return to Funchal and we will be sure to stay at Pestana Promenade Ocean Resort! Thank you

  • 7.4
    Very good

    For a 4 star hotel,it has a better everything than any other 5 star in funchal!

  • 8.8
    Superb

    Great hotel with great facilities and good service.

  • 9.6
    Exclusive

    This is modern hotel. The view (from the room) was beautiful to the ocean. The room was big and comfortable. We enjoyed the heated outdoor pools (in November). The staff were friendly and helpful. The hotel had free parking places next to the building (we rented a car).

    There is not free Wi-Fi in the hotel. The choice of breakfast was a bit poor and it was the same every morning. The see view in the Booked.net reservation in reality means see side view (this can only be revealed when we got the room)

  • 7.0
    Very good

    Zalig bed, goede kwaliteit, stenen vloer, is netjes te houden en een verwarmd zwembad ook fijn tijdens minder goed weer. Onbijt op terras in de zon ...

    Op een dag was de schoonmaakster gewoon vergeten onze kamer te sluiten ...

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Highlights
9
SuperbBased on  50 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Portugal

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Madeira (FNC)10.4 mi
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